The Quality Gap

The Quality Gap

Medicine's Secret Killer

Streaming Video - 2005
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What is the most costly element of America's trillion-dollar healthcare system? Surprisingly, experts believe it is the medical quality gap and medical errors, which they estimate take more than 90,000 lives each year. In this program, Pulitzer Prize-winning journalist Hedrick Smith examines New York's tough performance reports on doctors and hospitals doing open-heart surgery; profiles a pioneering effort by a VA hospital in Kentucky to confront medical errors; and shows breakthrough quality improvement drives in northern New England and Utah. Each case study is an eye-opener for an American public that rates high-quality care as its number one health priority.

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