Superior Customer Service

Superior Customer Service

Streaming Video - 2008
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This program discusses how to put the techniques of customer service into practice. It explains the rationale of providing service to the customer, for the customer saved is the service-provider's job saved, and the customer pleased is the service-provider's key to job advancement. Reviewing techniques from the previous programs, this video motivates viewers to implement the lessons of providing customer satisfaction, for the sake of their employers and-in a very direct and immediate way-for their own pleasure and profit.
Publisher: New York, N.Y. : Films Media Group, [2008], c1991

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